Maurice Blackburn investigates legal claim over massive Medibank customer data breach

14 November 2022 

The Medibank data breach involves highly personal information including customers’ names, dates of birth, phone numbers, email addresses, some Medicare and passport numbers and in some cases sensitive health care information, including codes associated with diagnosis and medical procedures.

A ransomware group began posting some of the stolen data on Wednesday.

Maurice Blackburn Principal Lawyer Andrew Watson said the firm was carefully reviewing the latest breach and investigating whether customers are entitled to compensation.

“Companies that hold their customer’s sensitive health information have an important obligation to make sure that information is safeguarded, commensurate with the sensitivity of that data,” Mr Watson said.  

“As custodians of customer’s personal health information, Medibank have a heightened responsibility to put in place greater safeguards to secure the personal and health claim information it collected from its customers, including appropriate security and monitoring systems to protect against unauthorised access or disclosure of that data. 

“Medibank, ahm and international student customers will understandably feel very vulnerable and distressed as a result of this incident,” he said.

If you are a current or former Medibank, ahm or international student customer you are eligible to register to receive regular updates about the Maurice Blackburn investigation and any compensation which may be sought on your behalf.

For more information or to register your interest in the investigation please visit: www.mauriceblackburn.com.au/medibank  

Media inquiries:
Paddy Murphy on (03) 8102 2003, 0490 297 391, pmurphy@mauriceblackburn.com.au