Financial Advice Disputes

I loved being a carpenter. Artsy, built houses for people. I loved working, love working, swinging the hammer. I loved doing it, loved it. I started dropping tools, thought what's wrong with me.

Noticed that Robbie was dropping things, slurring his speech, just a little bit wobbly on his legs.

After that, me sentences were so, so weird and changed. Wow, what's wrong what's with me? What's wrong, what's wrong, dammit?

Got him to a neurologist and found out that he had MS and he’d had a major attack. And so our journey began.

It was a shock. We didn't know what MS was.

You've got MS mate, you've got MS. Wow, really? MS? Wow. How long is that? Do I have to take aspirins? No mate, no aspirins. MS is a mysterious disease. Sorry, there’s nothing. No cure for it.

Robbie had three superannuations. I had spent nearly two years contacting all these superannuation funds. Not one of them mentioned that attached to his superannuation there was a TPD, so it was very, very frustrating time. I just didn't know where to turn. So, to go to Maurice Blackburn, and dump everything in their lap and say, ‘you do it’. It was fantastic. Every step of the way, they contacted us, they phoned us, they sent us letters. They even phoned up to see how Robbie was.

People often don't know what entitlements that they may have, or benefits that they may have, to this insurance. There's no doubt though that when people come to us after trying to start the process themselves, we can quickly cut through what they're dealing with. The funds and the insurers know that we will keep going and keep going and make sure that our clients get the benefit that they're entitled to access.

We had one lawyer, her name's Tianne, and week before Christmas she phoned us up and she said I want to talk to you and Robbie. And she said we won it. We persevered and we got it. Even now, I got the tingles even just thinking about it. And Robbie just burst into tears.

I would sing it from the rooftop, Maurice Blackburn. I really would. I'm smiling now because I'm sitting in a room here that Maurice Blackburn doesn't realise, but because of what they did, it's done a room out for Robbie that it's made it easy for him to come in and out. It's wheelchair compatible.

If we didn't have that money, it wouldn't happen. One of the big things instantly it did for Robbie, it gave him some pride back in who he was. It actually made him feel that he can contribute. It was just lovely.

Without Maurice Blackburn nothing would happen. They took the stress away which was a major thing for me because I had a bad problem with stress and stress is bad.