Who can make an income protection claim?

You can make a claim for income protection if you've suffered an injury or illness that is holding you back from earning income from your regular job. Income protection claims are also known as Total and Temporary Disability (TTD) or salary continuance claims.

What illness does income protection insurance cover?

The injury or illness you are making an income protection claim for doesn't have to be work related and can include conditions such as: heart attack cancer injuries sustained at home, sports injuries car accident injuries Or psychological conditions such as: mental illness depression chronic fatigue These injuries and more can be reasons for your income protection claim. Income protection insurance can provide you with financial support during this stressful time. Our experienced income protection lawyers are here to ensure you receive everything you're entitled to. It’s also important to know that if your injury or illness is likely to prevent you from permanently returning to your normal work duties (rather than just temporarily), you may also be eligible to make a claim for a Total and Permanent Disability (TPD) lump sum .

Are there time limits for making an income protection claim?

There are time limits that apply to income protection insurance claims, so it's best to start your claim process as soon as possible. Some exceptions may apply if you make a claim long after you were injured. The best way to ensure your claim is successful is to seek expert legal advice from an experienced income protection lawyer as soon as possible following your injury or illness.

What will my income protection claim cover?

Generally speaking, income protection insurance covers you for about 75% of the salary you were receiving before you were injured or fell ill. It may also top up your superannuation contributions. There will likely be a 30 to 90 day waiting period before you can start receiving monthly payments from your income protection cover.

Financial Advice Disputes Lawyers

Who can make a financial advice disputes claim?

If you've been given investment or insurance advice from a Financial Planner, Advisor or Broker that you feel is wrong, you may be able to claim compensation.

We have helped hundreds of people reclaim losses when they have received inappropriate, misleading or negligent advice.

How do I know if I have a financial advice disputes claim?

Generally, if it sounds too good to be true, it probably is. Common features of poor financial advice include:

Investment advice
Insurance advice

Investment advice

High growth or short term investment strategies
Lack of diversification (putting all your eggs in one basket)
Borrowing to invest (especially margin lending)
Purchasing land or property through a self-managed super fund
Options trading
Failure to ensure the advice is in your best interests, and that you understand the advice
Failure to consider alternative strategies that carry less risk but still achieve your goals
Failure to provide a clear and compliant Statement of Advice setting out the strategy and why

Insurance advice

Failure to ensure the advice is in your best interests, and that you understand the advice
Failure to provide a clear and compliant Statement of Advice setting out the strategy and why it is in your best interest compared to other options
"Cross selling" by recommending a financial product (like life insurance) that the advisor has a financial interest in (for example where they receive a commission from the owner of the product they are selling you).
Churning (switching) you from one product to another without warning of the risks.
Underinsurance – where your level and types of insurance are insufficient
Non-standard insurance terms and conditions such as exclusion clauses for mental health claims
Your insurance claim was declined by the insurer for non-disclosure or misrepresentation.

If any of these have happened to you, or your investments have lost money or you feel uncomfortable with your investment strategy, you may have a claim.

What are the options for making a financial advice disputes claim?

There are a few options available to you, including a formal complaint to the financial provider, seeking compensation through an industry scheme or by taking legal action through the courts. There are advantages and disadvantages for each option, depending on your situation. Our expert team have helped hundreds of Australians with claims, and will work with you to decide the best course of action for you and your family.

Are there time limits for making a financial advice disputes claim?

There are time limits that apply to claims, but they can differ depending on your situation and the type of advice or financial product you received. Our team can advise you on a course of action for you to get the best outcome.

Do I need a lawyer for a financial advice disputes claim?

Taking on financial providers, especially large institutions like banks, can feel overwhelming. Our expert lawyers understand how the compensation schemes and laws work regarding financial advice, and the tactics that can be used by the industry to avoid paying.

You're not alone. Our expert team are by your side to help you understand what options are available to you and will work with you to achieve the best possible outcome.

No win, no fee* financial advice dispute claims

We offer a 'no win, no fee*' policy that means that if we don't win, you don't have to pay our legal fees.

Learn more

Process for making a financial advice disputes claim

Contact us as soon as you think you have a financial advice disputes claim. Our experienced lawyers will work with you to advise on the best option.

We'll keep you informed throughout the claim process and provide you with expert advice that is easy to understand.

Get in touch

01

One of our expert lawyers will meet with you and go over the details of your situation situation to assess whether you have a financial advice disputes claim.

02

If appropriate, we will file a formal complaint against your financial provider (sometimes this is an institution, like a bank)

03

If their response isn't satisfactory, we'll advise you about taking legal action through the courts, or relevant complaints scheme.

'It was very frustrating time and I just didn't know where to turn. So, to go to Maurice Blackburn, and say, ‘you do it’. It was fantastic.'

Robert's story

Superannuation - TPD claims

Get in touch

Robert's story - Superannuation claims

I loved being a carpenter. Artsy, built houses for people. I loved working, love working, swinging the hammer. I loved doing it, loved it. I started dropping tools, thought what's wrong with me.

Noticed that Robbie was dropping things, slurring his speech, just a little bit wobbly on his legs.

After that, me sentences were so, so weird and changed. Wow, what's wrong what's with me? What's wrong, what's wrong, dammit?

Got him to a neurologist and found out that he had MS and he’d had a major attack. And so our journey began.

It was a shock. We didn't know what MS was.

You've got MS mate, you've got MS. Wow, really? MS? Wow. How long is that? Do I have to take aspirins? No mate, no aspirins. MS is a mysterious disease. Sorry, there’s nothing. No cure for it.

Robbie had three superannuations. I had spent nearly two years contacting all these superannuation funds. Not one of them mentioned that attached to his superannuation there was a TPD, so it was very, very frustrating time. I just didn't know where to turn. So, to go to Maurice Blackburn, and dump everything in their lap and say, ‘you do it’. It was fantastic. Every step of the way, they contacted us, they phoned us, they sent us letters. They even phoned up to see how Robbie was.

People often don't know what entitlements that they may have, or benefits that they may have, to this insurance. There's no doubt though that when people come to us after trying to start the process themselves, we can quickly cut through what they're dealing with. The funds and the insurers know that we will keep going and keep going and make sure that our clients get the benefit that they're entitled to access.

We had one lawyer, her name's Tianne, and week before Christmas she phoned us up and she said I want to talk to you and Robbie. And she said we won it. We persevered and we got it. Even now, I got the tingles even just thinking about it. And Robbie just burst into tears.

I would sing it from the rooftop, Maurice Blackburn. I really would. I'm smiling now because I'm sitting in a room here that Maurice Blackburn doesn't realise, but because of what they did, it's done a room out for Robbie that it's made it easy for him to come in and out. It's wheelchair compatible.

If we didn't have that money, it wouldn't happen. One of the big things instantly it did for Robbie, it gave him some pride back in who he was. It actually made him feel that he can contribute. It was just lovely.

Without Maurice Blackburn nothing would happen. They took the stress away which was a major thing for me because I had a bad problem with stress and stress is bad.