2022 Optus Data Breach Representative Complaint

Anyone who is a current or former Optus customer is eligible to register.

In order to register, you will need to provide us with:

• your name
• a telephone number
• email 
• and address 

You will also need to answer an eligibility question which is "Do you currently, or did you formerly, have an Optus account?”

No.

At some stage later on, you may be asked to provide further information about your Optus account, but at this stage, you don’t need to provide any documents or do anything to prove you are, or were, an Optus customer.

Yes. Former Optus customers are eligible to register. 

At this stage Amaysim customers are not impacted by the breach. We will continue to monitor the situation and update eligibility if this situation changes. 

Nothing.

Registering will not expose you to any out of pocket cost. Unless and until there is a successful outcome in any legal claim, all costs will be borne by Maurice Blackburn.

In the event of a successful outcome, any costs payable to Maurice Blackburn will be deducted from, and will not exceed, any compensation that you are entitled to receive.

Yes.

Anyone who is a current or former Optus customer is eligible to register with Maurice Blackburn to receive updates about our investigation into any potential action and compensation which may be sought on your behalf, even if you have already registered your interest with another law firm. 

Nothing. All costs will be borne by Maurice Blackburn. 

No.

Maurice Blackburn is conducting another case against Optus in relation to a 2019 data breach where Optus mistakenly released its customers names, addresses and phone numbers to the White Pages.

Customers impacted by that data breach would likely have received a letter from Optus in October 2019. If you want more information about whether you are eligible to join the other Optus representative complaint, please contact that team on 1800 318 061.

The current case relates to the 2022 customer data breach.

Maurice Blackburn is Australia’s leading class actions law firm with an unparalleled record of helping our clients secure the nations’ largest class actions recoveries, totalling over $3.7 billion since 1998. 

Where more than one person has a privacy claim that arise out of similar circumstances, a representative complaint can be brought by one person on their own behalf and as a representative of others under the Privacy Act.

The process saves time and expense by avoiding the need for to determine common issues of fact or law more than once. Representative complaints are efficient, enabling disputes and claims involving large numbers of people to be resolved via a single case.

Client confidentiality and privacy are very important to us. You can access our Privacy Policy here.