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Neds/Ladbrokes Class Action

Maurice Blackburn is conducting a class action against Entain Group Pty Ltd (Entain), which operates gambling and wagering services through the Neds and Ladbrokes brands. The class action relates to in-play bets (also known as live bets) made on sporting events using the Neds or Ladbrokes Fast Code service.

The class action alleges that the Fast Code service is illegal. It seeks compensation for anyone who made a losing in-play bet on a sporting event using the service through Neds or Ladbrokes between 4 March 2019 and 4 March 2025

Am I part of the Neds/Ladbrokes Class Action class action?

You are a Group Member in the Neds/Ladbrokes Class Action if you made one or more in-play bets on a sporting event using the Neds or Ladbrokes Fast Code service between 4 March 2019 and 4 March 2025, and you lost more money than you won.

An in-play bet is one made after the beginning of a sporting event. The class action does not include bets placed on racing (horse, harness or greyhound) events.

Do I need to register to be part of the class action?

By registering you will receive updates about the case, and we will tell you if and when you need to do anything to claim compensation. You need to register to get these updates, but you don’t need to register to be a Group Member. If you meet the description above you are already part of the class action.

Register now

Contact the team

Call: 1800 298 583

Email: NedsLadbrokesClassAction@mauriceblackburn.com.au

What is the Neds/Ladbrokes class action about?

The case is about in-play bets (also known as live bets) made on sporting events using the Neds or Ladbrokes Fast Code service. The Fast Code service is part of the in-play betting product offered by Neds and Ladbrokes. A code (e.g. ‘GE4J’) is shown to the customer once they make a bet selection on the app or website. The customer then calls Neds or Ladbrokes and the code is recited to a Neds or Ladbrokes staff member as part of placing the bet.

Betting on a sporting event after the event commences is prohibited in Australia. There is an exception to this if the bet is made wholly by telephone. We allege that Entain’s use of the Fast Code service is illegal because key information about the bet is communicated otherwise than by telephone. 

Court and legal claims

The class action is being conducted in the Supreme Court of Victoria. 

It alleges that Entain’s Fast Code service, provided through the Neds and Ladbrokes brands, is illegal under the Interactive Gambling Act 2001 (Cth), and that by providing the illegal Fast Code service:

  • Entain engaged in misleading or deceptive conduct under the Australian Consumer Law;
  • Entain contract with customers was illegal; and
  • customers are entitled to a refund of their losses.

Frequently Asked Questions about the Neds/Ladbrokes class action

No. It will not cost you anything to be part of the class action and you will never be asked to pay any costs out of your own pocket.

Group members will not be asked to pay anything upfront. The case is set up so that group members will never be out of pocket.

Costs will only be payable if:

  • the case is settled - meaning Entaint agrees to pay compensation without needing a trial; or
  • there is a trial and we win the case.

Court orders are needed for any payments to be made to Maurice Blackburn.

Read more about class actions costs.

At this stage, it is not possible to predict how long the Class Action will take to be resolved. Class Actions usually take between 2 – 4 years to be resolved, although this is dependent on many factors during the legal process, including how the defendant responds to the case and how hard they fight it.

An in-play bet is one made after the beginning of a sporting event. In-play bets are also referred to as “live bets”. The class action does not include bets placed on racing (horse, harness or greyhound) events.

The Fast Code service operates by the customer selecting a bet on a live event (e.g. a certain team to win) on the Neds or Ladbrokes app or website. The app or website then displays a code (e.g. GE4J). The customer phones Neds or Ladbrokes and recites the code to place the bet.

This class action is only for in-play bets made through Neds and Ladbrokes. The class action does not seek compensation for bets made with other companies.

Maurice Blackburn are conducting another class action in relation to in-play bets made with Sportsbet.

If you made at least one in-play bet using the Neds or Ladbrokes Fast Code between 28 February 2019 and 28 February 2025 but are unsure if you lost money overall, we still encourage you to register your interest.

During the legal process Maurice Blackburn may be able to confirm which registrants made losses through the company’s records.

The Neds/Ladbrokes Class Action alleges that customers who placed a losing in-play bet using the Fast Code service are entitled to a refund of their losses, being bet sakes minus any wins or other returns.

The class action does not seek compensation for other losses a person may have suffered because of in-play betting or gambling with Neds or Ladbrokes more generally.

If you believe you have a claim for additional compensation because of your individual circumstances, you will have to pursue this claim independently of the Class Action.

You can find a lawyer by contacting your state’s law society.

Gambling support services include the National Gambling Helpline on 1800 298 583 and Gambling Help Online.

Confidentiality and privacy are very important to us. You can access our Privacy Policy here.

If you still have questions, please call Maurice Blackburn on 1800 298 583, or email us at NedsLadbrokesClassAction@mauriceblackburn.com.au

Group members can contact Maurice Blackburn for more information at no out-of-pocket cost.

Australian leaders in class actions.

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Our reputation for excellence in class actions is unparalleled, having recovered more than $4.3 billion for clients.

We are the only Australian class actions firm to deliver $100m+ settlements to clients in shareholder and listed securities actions, which we have done on ten occasions.  

Lower cost to clients

Biggest recoveries

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Australian leaders in class actions.

Get in touch

Our reputation for excellence in class actions is unparalleled, having recovered more than $4.3 billion for clients.

We are the only Australian class actions firm to deliver $100m+ settlements to clients in shareholder and listed securities actions, which we have done on ten occasions.  

Lower cost to clients

Biggest recoveries

Most experienced

  • Meet the lawyer

    Kimi Nishimura

    Principal Lawyer, Class Actions

    Kimi has spent her professional career taking a stand against all manner of corporate misconduct.

  • Meet the lawyer

    Tom Willcox

    Senior Associate, Class Actions

    Tom Willcox is an experienced class actions senior associate in Maurice Blackburn’s Melbourne office.

  • Meet the lawyer

    Charles Gibbs

    Associate, Class Actions

    "Working at Maurice Blackburn gives me the opportunity to work on the most complex and ground-breaking cases, whilst also achieving real outcomes for victims of mass wrongdoing who would otherwise be unable to vindicate their rights."

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