Medibank Data Breach Investigation and Complaint

You are eligible to register to receive updates about our potential claims against Medibank (including a representative complaint lodged with the OAIC) in relation to the data breach if you fall into one or more of the following three categories:

1. You (or a person you represent) are a current or former Medibank, ahm or international student customer;
2. You (or a person you represent) are a potential health insurance customer who requested a quote with ahm; and/or
3. Medibank has told you (or a person you represent) that your information was accessed or published in the data breach.

In order to register, you will need to provide us with:

• your name
• a telephone number
• email 
• and postal address 

You will also need to tell us whether you (or a person you represent) is a current or former Medibank, ahm or international student customer, you requested a health insurance quote from ahm, and/or that Medibank has told you that your information was accessed or published in the data breach.

Yes. Former Medibank, ahm and international student customers are eligible to register. 

No, at this stage there is no deadline for registering.

Yes. Anyone who is a current or former Medibank, ahm or international student customer, requested a health insurance quote from ahm, and/or has been notified by Medibank that their information was accessed or published in the data breach is eligible to register with Maurice Blackburn to receive updates about our investigation into potential claims (including a representative complaint lodged with the OAIC) and compensation which may be sought on your behalf. 

Yes, ahm is part of Medibank. 

Medibank has announced that ahm customer data has been affected by the data breach. On 9 January 2023, Medibank announced that potential health insurance customers who requested quotes with ahm have also been affected. 

Yes, Medibank has announced international student customer data has also been affected by the data breach.

If Medibank has notified you that your personal information (or the personal information of someone you represent) has been accessed or published in the data breach, you are eligible to register.

No. 

At some stage later on, you may be asked to provide further information about your Medibank account, but at this stage, you don’t need to provide any documents or do anything to prove you are or were a Medibank, ahm or international student customer. 

Maurice Blackburn is Australia’s leading class actions law firm with an unparalleled record of helping our clients secure the nations’ largest class actions recoveries, totalling over $3.7 billion since 1998.

Nothing.

Registering will not expose you to any out of pocket cost. Unless and until there is a successful outcome in any legal claim, all costs will be borne by Maurice Blackburn.

In the event of a successful outcome, any costs payable to Maurice Blackburn will be deducted from, and will not exceed, any compensation that you are entitled to receive.

Nothing. All costs will be borne by Maurice Blackburn. 

Client confidentiality and privacy are very important to us. You can access our Privacy Policy here.